Mailing, delivery and sending things back

How parcels leave us

Packing happens Monday to Friday, and most parcels leave us within 2 business days of the order; none waits longer than 10 business days. Each one travels by free US shipping with tracking and usually lands 3 to 7 business days after it sets off.

Returning a packet

Last updated: November 4, 2026

Send back any product, sealed or already opened, inside 30 days of the ship date and the whole product price comes back to you. No restocking fees are taken off it, ever.

Begin with an email to support@steadywellco.com quoting your order number (a call to (888) 320-1988 works too), then post the parcel here:
Return address: Steady Well Co Returns, 1777 Abram Ct #2232, San Leandro, CA 94577
Operating address: ChadVendor Digital LLC d/b/a Steady Well Co, 4539 Bartelt Rd #1007, Holiday, FL 34690

Mailing it back is at your own expense, with one exception: if the parcel reached you damaged or held the wrong item, we either email you a prepaid label or ship a replacement.

Within 2 business days of the parcel reaching us, the refund is on its way to the card you paid with. Your card issuer may need a further 3 to 10 days to post it to your statement.

Anything unclear about a parcel? Write to support@steadywellco.com or ring (888) 320-1988.

The seed catalog you are reading is the work of ChadVendor Digital LLC d/b/a Steady Well Co, which keeps its desk (4539 Bartelt Rd #1007, Holiday, FL 34690) and answers letters there. Charges appear on your statement as STEADY WELL CO.